How to book an appointment on ICPPlus, step by step
ICPPlus is the Spanish government's booking system for immigration procedures. It is not intuitive, it times out, and it usually ends in 'no appointments available'. Here is the whole flow and where it goes wrong.
The nine steps
| Step | What it asks | Where people get stuck |
|---|---|---|
| 1 | Choose your province | Must be the province handling your file |
| 2 | Choose the procedure | The list changes by province — the option may simply not be offered |
| 3 | Enter NIE/passport and full name | Name must match your document exactly |
| 4 | Confirm your details | — |
| 5 | Availability check | This is where it ends for almost everyone: "no hay citas disponibles" |
| 6 | Choose office and slot | Only reachable when slots exist |
| 7 | Enter contact details | Email and phone for the confirmation |
| 8 | Solve the CAPTCHA | The session expires quickly here |
| 9 | Confirm and save the receipt | Screenshot it. The email sometimes never arrives |
What "no appointments available" really means
It does not mean appointments are gone forever. It means there are none at this second. Slots are released in batches at unpredictable times — early morning, mid-afternoon, weekends — and in high-demand provinces they are taken within 60 to 120 seconds. The message you see is a snapshot, not a verdict.
Things that genuinely help
| What | Why |
|---|---|
| Have every document ready before you start | The session expires while you look for a number |
| Type your name exactly as in your passport | Mismatches fail at step 3 |
| Do not open several tabs at once | It invalidates your session |
| Try outside peak hours as well | Batches are released at all hours, including nights and weekends |
| Screenshot the confirmation | The confirmation email is unreliable |
Things that do not help
Refreshing manually all day does not work — you would have to hit the exact 60-second window by luck. Nor does paying anyone who claims they can get you an appointment: nobody can, because only the administration decides when slots exist. Automated booking is illegal, and any service offering it is a risk to you, not just to them.
What we do instead
We run the availability check continuously for your province and procedure, and the instant a slot appears we alert you by email, Telegram and — on VIP — SMS, so you can complete steps 6 to 9 yourself while the slot is still there. We watch; you book. If we never manage to send you a single alert, you get your money back.
Frequently asked
Is using an alert service legal?
Yes. Watching a public page and telling you what it says is legal. Booking or hoarding appointments is not, and we do neither.
How quickly do I have to act?
Assume 60 to 120 seconds. That is why the VIP plan adds SMS.
Which procedures do you watch?
Fingerprints for TIE, NIE assignment, TIE collection, EU registration certificate and return authorization, across the 52 provinces.